Noteikumi

DISTANCE CONTRACT (TERMS OF USE)

1. GENERAL TERMS AND CONDITIONS OF THE STORE

1.1. This distance contract (hereinafter referred to as the "Contract") is a legal document that establishes the relationship between the online store "honeywearlingerie.com" (hereinafter referred to as the "Seller") and the buyer (hereinafter referred to as the "Buyer") who makes a purchase on the Seller's website.
1.2. By concluding the Contract, the Buyer confirms that they have read and agree to all the terms contained therein.

2. TERMS AND CONDITIONS OF PRODUCT OR SERVICE DELIVERY

2.1. Delivery is made to the address specified by the Buyer or to a designated pick-up point using the Seller's logistics partners.
2.2. The Seller usually delivers the goods within 1-5 days, but no later than 15 days after payment has been received for the product.
2.3. The delivery time depends on the Buyer's location and is specified at the time of order placement.

3. RETURN POLICY

3.1. The Buyer has the right to return a product within 14 days of receipt by informing the Seller in writing via email.
3.2. The product must be returned unused, in its original packaging, and with all accompanying documents. The return shipping costs are fully covered by the Buyer.

4. REFUND POLICY

4.1. Upon receiving the returned product, the Seller will issue a refund within 14 days.
4.2. The right of withdrawal does not apply to hygiene products (e.g., underwear) if they have been opened or used.

5. ORDER CANCELLATION POLICY

5.1. The Buyer may cancel an order before it is shipped by contacting the Seller in writing.
5.2. If the order has already been shipped, the Buyer must follow the return policy.

6. DISPUTE RESOLUTION

6.1. Disputes and disagreements between the Buyer and the Seller shall be resolved through negotiations.
6.2. If a dispute cannot be resolved, it will be referred to the relevant courts of the Republic of Latvia.

7. FINAL PROVISIONS

7.1. The Seller has the right to unilaterally amend the terms of the Contract by publishing the updated version on the website.
7.2. The Contract takes effect from the moment the Buyer places an order on the website.

8. ACCESSIBILITY AND CONFIRMATION BEFORE PURCHASE

8.1. The Buyer must have the opportunity to read and confirm this Contract before making a purchase.
8.2. The text of the distance contract or a link to it is provided:
i. During the checkout process when the final transaction amount is displayed on the screen;
ii. On the order confirmation page, which the Buyer accesses before making the final payment.

SELLER'S CONTACT INFORMATION:

Contract version: 11.02.2025